Senior Business Analyst


Basic Job Information

Job Type : Contract to Hire
Required No. of Hire : : 1 hire
How Urgent? : : 1 to 6 days
Posted Date : : June 10, 2019
Location : : Dallas, TX,

Job Description


In this role, the individual will be responsible to act as a liaison between the Business Units and the  Business Systems team to collect requirements and provide advisory level services for newer enhancements/problems/incidents in order to optimize business processes and augment systems capabilities. 
 
What you'll do:
 
  • Plan and Conduct Discovery Phase workshops with all levels of the organization 
  • Advise and assist in optimizing and streamlining business processes
  • Develop, Manage and Maintain Templates
  • Design and recommend system enhancements to maximize productivity
  • Build strong relationships with the Customer
  • Recommend software best practices to business units
  • Assist in strategizing the software solution road-map with future enhancements to gain operational efficiency
  • Analyze and document detail requirements, test cases, data maps, data flow diagrams, user guides, business cases, etc. 
  • Evaluate business priority for future enhancements by calculating Cost-Benefit Analysis (CBA) and Return on Investments (ROI)
  • Collaborate with the business in developing value tree mapping for new software implementations
  • Contribute to the building Proofs-of-Concept (POC’s) during the introduction of cutting edge technology for Rail
  • Assess business impact and severity of problem tickets while performing a detailed Root Cause Analysis (RCA) to identify the problem patterns.
  • Assist in functional testing and data validation
  • Perform data discovery, maintain data quality standards and recommend best practices to improve data quality within the organization
  • Provide support during the soup-to-nuts implementation of Salesforce.com
  • Facilitate JAD and JAR sessions with the business and technology team
  • Facilitate focused sessions, showcase sessions and conduct User Acceptance Testing and Training
  • Help the technology team in building Standard Operating Procedures (SOP’s) and Software delivery best practices
  • Act as the first point of escalation for issues with Business applications for multiple departments spanning across multiple business units
  • Provide coaching to junior resources in developing their business analysis, critical thinking and communication skills

Qualifications

What you'll need:
  • Bachelor's Degree required (Computer Science/Engineering/MIS/Finance Highly Preferred/MBA Preferred)
  • Minimum 10 years of relevant experience
  • 2+ years working in a Lead Business Analyst role/prior consulting experience is preferred
  • Extensive experience conducting discovery phase workshops 
  • Extensive experience in Business Process Re-engineering, Business Process Management
  • Strong, organizational, time management, and multi-tasking skills
  • Must possess excellent communications skills, both verbal and written
  • Self- Starter, Creative and innovative
  • Excellent analytical and problem-solving skill
  • Team player and ability to work in a fast paced environment
  • Experience with Agile and Scrum methodologies
  • SQL query experience required
  • Working experience of Team Foundation Server (TFS)

Nice to have:

  • Lean/Six Sigma Certification.